A little about The Essential Homemaker
Hi! I'm Andrea, the Essential Homemaker. I first began making skin care products for myself due to having extremely sensitive skin. One day I decided to apply the knowledge I obtained from my degrees in Chemistry, Biology, Education, with the experience from teaching pre-Allied Health Human Anatomy and Physiology at a local university to formulate unique recipes with the best ingredients I could get access to. As I began making more products, the door to the Essential Homemaker was opened and turned into what it is today, a faith-based ministry and business where I am able to serve people in my unique way.
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I recently earned a certification and am now an Integrative Health Practitioner! I cannot wait to add to my products and offer services to assist you with your health and wellness journey!
It is my purpose to provide one of a kind, handcrafted, non-toxic products that are made from raw, unrefined, pure ingredients, carefully blended with therapeutic grade essential oils to help improve peoples lives either through skin care, hair care, personal care and/or health and wellness products. I feel it is my calling to help take care of people, to nurture and help heal. The Essential Homemaker is how I am fulfilling His Will for my life by creating products full of His love to reach souls in a special way.
Return Policy
Due to the nature of the products made by The Essential Homemaker, I am unable to accept the return of products. Each individual item is custom-made for the individual person purchasing it.
Should your items arrive damaged, defective, or missing an ordered product- PLEASE contact me immediately. This is the only exception to the refund policy.
IF you find there is an issue with an item you have purchased and received, please reach out to me!
I want to ensure you are satisfied with your Essential Homemaker products.
Thank you for trusting The Essential Homemaker!
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Shipping Policy
At The Essential Homemaker, each order is packed with care and shipped promptly within 10 business days to ensure your products reach you in excellent condition. All packages include tracking, and most are shipped via USPS Ground Advantage or Priority Mail, both of which include insurance coverage (up to $50 for Ground Advantage and $100 for Priority Mail, per USPS policy). Orders are shipped via USPS from New Castle, Indiana. You will receive a confirmation email with your tracking number once your order has shipped. Shipping times vary by destination and USPS service level. Once your order leaves our facility, delivery times are outside of our control. Please note that delays may occur due to weather, carrier volume, or other factors beyond our reach.
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Once your order has been accepted by the carrier, ownership and responsibility for delivery transfer to USPS or the selected shipping provider. While this means we no longer have control over transit times or delays, we’ll always do our best to support you if an issue arises. However, we are not responsible for packages that are lost, stolen, or delayed during transit.
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If your package appears lost or delayed, please contact USPS directly to open a missing mail search or file a claim: https://www.usps.com/help/missing-mail.htm
If your tracking shows no movement for 30 consecutive days, please contact us so we can file an official USPS Missing Mail Claim on your behalf. This timeframe follows USPS policy and allows their investigation process to begin. In most cases, packages eventually arrive after short delays. If USPS confirms that your package is lost after an official Missing Mail Search or Claim Process, we will offer one of the following options at the buyer’s discretion:
A refund for the product cost only (shipping fees are non-refundable), or
A replacement shipment of the same products. Please note that USPS investigations can take up to, or in rare cases beyond 90 days to complete. We appreciate your patience during this process, and we’ll keep you informed every step of the way.
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Please double-check your shipping information at checkout. We cannot refund or replace orders shipped to incorrect addresses entered by the customer.
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We deeply appreciate your patience and understanding when unexpected postal delays occur.
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Refund Policy
We want you to love your purchase. If your order arrives damaged, missing items, or appears lost in transit after the official carrier investigation, please reach out to us at www.theessentialhomemaker.org within 7 days of delivery or claim closure so we can make it right.
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Refunds or replacements for lost packages are issued after the USPS claim process is completed and reimbursement is confirmed. This ensures fairness and allows us to sustain the small-batch, handcrafted nature of our business.
For all other situations (such as a change of mind or incorrect address entry), refunds are not guaranteed but may be reviewed on a case-by-case basis.
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Right to Refuse Service Policy
The Essential Homemaker is committed to providing a warm, respectful, faith-centered experience for every customer.
To maintain this environment, we reserve the right to refuse service, cancel orders, or discontinue communication if interactions become disrespectful, unreasonable, or misaligned with our posted policies and values.
If expectations or communication styles cannot be aligned, a refund may be issued and future purchases may be restricted.
This policy is in place to protect the safety, sustainability, and integrity of our small business and the community we serve.
We truly appreciate your understanding and your trust in our small business. We are here to help every step of the way!